Customer Testimonials

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DealerRater Feb 28, 2024

Great experience did not take a lot of time! Very friendly and professional staff. Knowledgeable

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DealerRater Feb 26, 2024

Everyone was very professional and friendly. They answered all of my questions and put me at ease.I am very pleased with my new car.

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DealerRater Feb 26, 2024

Good,very professional and knowledgeable. Very impressed with Krystal,she was very professional and helpful.I would recommend her to my friends.

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DealerRater Feb 26, 2024

Excellent customer Service And attention to customer satisfaction. Service and attention to details was exceptional and timely.

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DealerRater Feb 26, 2024

Excellent customer Service And attention to customer satisfaction. Service and attention to details was exceptional and timely.

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DealerRater Feb 25, 2024

Had my vehicle in for service and was very pleased with the outcome. Always had peace of mind with the service department.

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DealerRater Feb 25, 2024

Pleasant and friendly staff Service department is top notch. I always have peace of mind knowing that my vehicle was serviced professionally.

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DealerRater Feb 23, 2024

They seemed sincere about solving the problem Car problem persisted from my first visit a few weeks ago, service dept looked further to solve the problem

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DealerRater Feb 23, 2024

Brought my Rogue in for a recall. He told me it would take about an hour. It took a lot less than that. Got me in and out very quickly. A job well done!

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DealerRater Feb 22, 2024

Dealership and Bobby were very professional, understood my needs, and provided excellent customer service Made leading a car easy

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DealerRater Feb 22, 2024

Wonderful I appreciate Michael taking his time and going over everything with me. I would highly recommend

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DealerRater Feb 20, 2024

Korey was the utmost professional as always. The service efficient and completed within an hour .

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DealerRater Feb 18, 2024

Great experience, they gave me the price I wanted for my car and helped get me into something that helped me reach my goals

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DealerRater Feb 18, 2024

Great service! Professional and friendly people! Brian was awesome! We would buy another vehicle from him again.

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DealerRater Feb 18, 2024

Great staff and service. Always a pleasure to work with the service department. Always efficient

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DealerRater Feb 18, 2024

Always a fantastic time! Very friendly and helpful. I particularly appreciated the speediness of the service, the honest and thoughtful communication, and the upfront pricing of the issue. They also cleaned my car, which was very thoughtful.

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DealerRater Feb 18, 2024

Everyone was so nice,friendly, made you feel like family. They did a great on my car. Didn't try to cheap because I am a woman.

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DealerRater Feb 17, 2024

Always treated with the utmost professionalism. Always helpful when I have questions about resetting, the dash on my vehicle.

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DealerRater Feb 17, 2024

It. Was. Great. They took really good care of me and my car. However this survey is irritating. Next time I won't complete it or maybe even block y'all. Accept my brief answers instead of bugging me for more sentences.

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DealerRater Feb 17, 2024

Excellent. He was friendly and helpful! Got my recall resolved quickly. I would highly recommend

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DealerRater Feb 17, 2024

Very helpful, creative and attentive. Gave me a very solid comparison of options in leasing vs. purchase. Great test drive of the vehicle I was interested in.

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DealerRater Feb 16, 2024

Customer service at ?? spoke well . The visit was pleasant Everyone else was also friendly

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DealerRater Feb 16, 2024

Buying a used car generally isn't the most enjoyable experience. But everyone I encountered at Ken Ganley Nissan was great. Max was great and helped me set up the PPI without hesitation. Steven and Maranda in sales were genuine and knowledgeable. No pressure sales and very helpful. Followed up on things we discussed and had answers to any questions I may have had. Holly in finance wrapped it all up for me and was very personable. Overall, great experience because of the above individuals.

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DealerRater Feb 16, 2024

Best Nissan location & team! I always visit the Mayfield Nissan location and they never disappoint. From sales to maintenance they constantly deliver on whatever I need with a smile on their face!

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DealerRater Feb 16, 2024

I like yours professional service. Thanks I will glad ?? continue working with Ganley Easy communication with Ganley

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DealerRater Feb 16, 2024

Comfortable dealing with all the sales personnel It was as comfortable and easy to deal with all the sales personnel as well as the people in the finance department

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DealerRater Feb 16, 2024

As good as is available. I would strongly recommend this dealarship. I have said enough

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DealerRater Feb 16, 2024

They were extremely helpful! We always have an amazing experience at Nissan. From our salesman to the GM they are all incredible!

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DealerRater Feb 15, 2024

It was good they were very nice and the work was great done right the first time it is al

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DealerRater Feb 15, 2024

Great environment. Easy process. Excellent people Overall, from start to finish the team was A plus and knew how to get the job done right,

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DealerRater Feb 14, 2024

I am not interested in replying back to this text. I already did earlier. Please remove me from your texting

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DealerRater Feb 14, 2024

The staff was friendly and courteous and I was happy to buy a car from them

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DealerRater Feb 14, 2024

Excellent Excellent all my issues and needs were taken care of. Excellent all my issues and needs were taken care of in a timely manner.

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DealerRater Feb 14, 2024

I liked the comfort. I liked the attitude of the person who helped me. I was not under stress while I was there and I didn't have to go back

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DealerRater Feb 13, 2024

Korey was very helpful. The last time i had my car in for an oil change / tire rotation the service person disregarded my request to check my tire that constantly lost air. He told me it was normal to lose air, and interrupted me when I tried to tell him it wasn't normal. I had so much frustration with my tire over the last 6 months, constantly needing air. When i took my car to Korey last week, he listened to me. Told me he would check the tire and call me with his findings. He called me within the ...

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DealerRater Feb 13, 2024

Excellent service!! IFast ,dependably, very caring, patient, I wouldn't go anywhere else!! So sorry, I'm not sure who Brandon Boro is????

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DealerRater Feb 12, 2024

NA Always a pleasure to work with Brent and the team in Mayfield. Always a pleasure to work with Brent and the team in Mayfield. Thanks for making it easy to service my vehicle.

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DealerRater Feb 12, 2024

Bobby was awesome! This is the second time we've worked with him. Very easy to talk to, and worked with us until we found the vehicle we wanted. We will recommend Bobby and your dealership. Thank you!

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DealerRater Feb 11, 2024

Customer friendly Everyone was very nice . The waiting are was quiet and comfortable. My oil change and tire rotation was complete within an hour.

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DealerRater Feb 11, 2024

Very knowledgeable very helpful overall, satisfied I definitely would recommend the dealership and the Service department very satisfied with the dealership

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DealerRater Feb 10, 2024

Super Fast service. Receptionist was very friendly Everything went well, receptionist was very friendly and helpful

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DealerRater Feb 10, 2024

It was good. Got great car I was surprised at the staffs ability to sell a fine vehicle at a good price

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DealerRater Feb 10, 2024

Ready when I pulled in. I am an amputee. They brought h t car to me, escorted me to Brandon's office then helped me over fi ancestors office to sign documents. Wrote my check Got title in mail today.

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DealerRater Feb 10, 2024

The dealership was clean the staff was friendly and they were prompt and efficient in working on my car

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DealerRater Feb 10, 2024

It's was a great experience and Matt Kane very nice and helpful A great experience

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DealerRater Feb 9, 2024

good customer service, very friendly staff waiting room is clean, quiet and comfortable. fast service

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DealerRater Feb 9, 2024

All was fine. Everything was fine. Thank you for the service.... Nothing more to say

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DealerRater Feb 9, 2024

Very happy I was very impressed by the professionalism and courtesy I witnessed, not just to me ,but all the other customers waiting as well. I was consistently updated on the progress of my vehicle. Wait time was much shorter then I expected. Thank you

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DealerRater Feb 9, 2024

Good Good no complaints did the work which was requested on Saturday Feb 3 2024 at the Mayfield location

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DealerRater Feb 8, 2024

Good service had an appointment was taken on time Good customer service will keep bringing my vehicle there

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DealerRater Feb 8, 2024

Korey was knowledgeable, friendly, & professional. I took my car in for an oil change and tire rotation. The appointment took about an hour and a half. Not bad for a busy Saturday!

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DealerRater Feb 8, 2024

I got what I came for but had to double check with the person at the service desk. He missed that I wanted both oil and in cabin air filters changed the first time I spoke with him but quickly corrected it when I followed up to check what services he had put me down for.

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DealerRater Feb 8, 2024

Courteous. Friendly. Thorough. Trustworthy My service was thorough and quick. Korey was friendly and kept me informed. He answered all of my questions and I felt that he was trustworthy

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DealerRater Feb 8, 2024

Ken Ganley Nissan went above and beyond with the service for my car. Also, Adam provided me with a car loaner during the time that my car was in the shop. Great customer service!

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DealerRater Feb 7, 2024

They were professional, kind, respectful, knowledgeable, and fair. I think them. The very best at what they do

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DealerRater Feb 7, 2024

Service was quick and efficient. Only thing I was surprised the car wasn't washed after the service was completed

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DealerRater Feb 7, 2024

Friendly,quick and did what was needed Told me everything was good on my car right now

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DealerRater Feb 7, 2024

Friendly,quick and did what was needed Told me everything was good on my car right now

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DealerRater Feb 7, 2024

It was a wonderful experience, everything went smoothly and they were so very friendly And experienced

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DealerRater Feb 7, 2024

Courteous and prompt service and all of the staff seem to be tuned into the customers.

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DealerRater Feb 7, 2024

Very friendly, provided me with plenty of information about my purchase. They all seemed like genuine people...I would recommend them to anyone, especially Matt Kane and Holly Vansil

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DealerRater Feb 6, 2024

The best part was I was scheduled for a later date but they took me for a sooner day and they did a great job covering the recall keep up the good work

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DealerRater Feb 6, 2024

AMAZING ALWAYS!! They are the best in all areas from sales, finance and service Stop

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DealerRater Feb 5, 2024

Always available and willing to help. Very reliable dealer! Ken Ganley Nissan is Always available and willing to help. It is a Very reliable dealer with great expertise!

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DealerRater Feb 4, 2024

Friendly staff, efficient service The service staff was very friendly and attentive. My car was taken care of efficiently and without issue

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DealerRater Feb 4, 2024

Everything was explained to me so that I understood what was being done and what repairs might be needed in the future. As of today, I am very happy with the work that was done. I fully trust Ganley Nissan with my Nissan Altima.

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DealerRater Feb 4, 2024

Quick, friendly service and Maranda made the process go very smooth! Great place to buy

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DealerRater Feb 3, 2024

Highly recommend, very helpful I appreciated their friendly customer service and will be going back.

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DealerRater Feb 3, 2024

It is a family friendly dealership! From sales to service ... top notch! I will never go anywhere else!

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DealerRater Feb 3, 2024

I was greeted right away. He explained exactly what to expect and the cost. Afterward, he explained exactly what was done and assured me that all was well with my Rogue Sport, and directed me to the cashier. The appointment was quick!

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DealerRater Feb 2, 2024

Excellent. Top Shelf. Professional. Every detail of my experience with both Carl and Brandon while leasing my new Rogue was superb.

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DealerRater Feb 2, 2024

Excellent Very friendly and professional great service Love the coffee machine bring back the cookies lol

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DealerRater Feb 2, 2024

I am always satisfied when I come in for service I am always treated well

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DealerRater Feb 2, 2024

EXCELLENT and speedy service! Was able to negotiate a great deal. Certainly will recommend to family, colleagues, & peers.

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DealerRater Feb 2, 2024

I came in knowing what I wanted, the car wasn't available but Brian found me something beyond my expectations and got me in my price range and I was able to take my car home a day after we figured everything out!

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DealerRater Feb 1, 2024

Brent is awesome. The only issue is the resetting on my dashboard of the maintenance.

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DealerRater Feb 1, 2024

Comfortable waiting area. Offers coffee. Explained what was done simply. Great service. Enjoyed my visit.

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DealerRater Feb 1, 2024

My Son was interested in buying a car Brandon went over and beyond explaining and addressing my concerns since I was my son's co- signer.

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DealerRater Feb 1, 2024

Very helpful in reducing my monthly payments Satisfied Very professional, efficient, pleasant made me feel comfortable working with him

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DealerRater Feb 1, 2024

Hi Ganley Nissan has car buying down to a science. Very quick and easy Very happy

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DealerRater Feb 1, 2024

Always a pleasure when coming to this dealership. Never had a problem Friendly and courteous staff

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DealerRater Feb 1, 2024

As always my experience with Ganley was great. I never have bad issues with Ganley.

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DealerRater Feb 1, 2024

Great dropped off car, work was done in a timely manner and picked up car

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DealerRater Feb 1, 2024

In and out always good I was sorry I didn't get the Recall done at this visit

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DealerRater Feb 1, 2024

All was very good A very pleasant experience with good people. Had a great experience

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DealerRater Feb 1, 2024

Brent is a wonderful and knowledgeable service advisor patient, kind, respectful, and overall excellent experience

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DealerRater Jan 31, 2024

I had a problem with my windshield washer fluid reservoir and they helped me determine what the issue was.

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DealerRater Jan 31, 2024

Fast & efficient Called me when car was ready which was ahead of schedule. Good communication.

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DealerRater Jan 31, 2024

Thanks for finding time to get me in All around the staff is very nice and inviting.

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DealerRater Jan 30, 2024

Every one was very welcoming , professional and detailed oriented The sales team was also very knowledgeable

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DealerRater Jan 30, 2024

Overall experience was great Brent is a pleasure to deal with And can count on him to be honest and not sell me anything I don't need

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DealerRater Jan 30, 2024

Very nice and professional no problems . Everyone was kind and I was taken care of immediately car was left overnight and ready the next day like I was told

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DealerRater Jan 30, 2024

Very efficient and very helpful. Brent is very knowledgeable and made my experience quite pleasant.

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DealerRater Jan 30, 2024

Super helpful, fast and very accommodating. All associates were very polite and helpful. Waiting area was also cozy.

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DealerRater Jan 30, 2024

I wish I could've afforded the quote giving to me regarding, repairing my brakes I wish I could've afforded the quote given to me regarding, repairing my brakes. Now I have to compare prices elsewhere

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DealerRater Jan 30, 2024

Very helpful and accommodating Got us the best deal for our Nissan Rogue Very respecfull

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Google Jul 26, 2023

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Google Jul 26, 2023

The service pro took the time to check for my problems and offer a solution.

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Google Jul 24, 2023

It was amazing!! Stress free!! Matt was great!!

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Google Jul 24, 2023


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