Customer Testimonials
Excellent service. Didn’t have to wait long. No need to go elsewhere. Thank you!
They always do a great job when I visit the dealership. To notch service always.
Let me just say I appreciate you all so much. Korey was the best. I just have one question do you allow a service of a loaner car when a car has to stay for 24-48 hours?
I had an appointment. It didn't take them long to do maintenance on my car.
I received excellent help from Mr. Humphrey in making my selection of the 2023 Murana. He was very thorough and patient!
Service was great! Miranda and Kemal were very helpful and very knowledgeable!Ep t go anywhere else!
Service was fast and personnel were great. Overall a good experience. I would highly recommend Ken Ganley Nissan
Great car buying experience at Ken Ganley Nissan Mayfield, the staff was vary friendly. The manager Brandon was very easy to work with and answered any questions I had.
Everyone is always so kind and helpful. They really try to give you the best experience everytime.
Couldn’t have asked for a better dealership. My saleswomen Krystal was amazing and made everything super easy
Great service took a little longer than normal but writer kept me informed and gave me a honest reason why so I’m ok with that
Jim Humphrey is the professional salesman that's been keeping me in a nissan since 1990
Excellent Service! Jim was awesome! We love our cars! We appreciate his patience throughout the deal!
Service was scheduled easily and mechanics completed the oil change & tire rotation quickly. Waiting room was clean and very comfortable.
The service at the dealership was efficient and Brent was very nice and accommodating, thank you.
I just bought a new Nissan Murano and I love it!! Carl Sapolin helped me through the whole process. He is so kind, and explains everything. He made the process of buying a new car so easy!!! Everyone at Ganley are amazing!! I would definitely go see Carl, when you are ready for a new car!!!!
This is the 4th car I have leased from Ken Ganley Nissan. The 3rd car dealing with Jim Humphrey. I truly appreciate attentiveness. This was by far the hardest and most challenging experience because of the prices of the cars. But through it all Mr Humphrey was a big help. And Kamal Rida was a very nice Finance person. Very kind and helpful as well. Frank Sumpter was a big help as well I might not have been able to purchase the vehicle I really wanted without his help as well. A Big Thank You to you all!!
I had a pleasant experience with the dealership. Steven was very exceptional in helping me and went over and beyond to see that I was satisfied
My vehicle has been serviced at Ganley Nissan for 4 years. The Service department has always provided quality and great customer service.
This was by far the best car buying experience I have ever experienced! I expect to be a life long customer of this dealership! The care given to every part of the process was stellar! Kudos to Brandan, Carl, and Kamal!
Excellent experience! Miranda was great to work with and Brandon was very attentive to us! Great team!
I couldn’t pick better two persons than Krystal and Holly to help me with my car purchase. Thank you, thank you, thank you. Million thanks.
A convenient location offering a variety of amenities for customers while they wait on their vehicles.
Always a pleasure getting service from this dealership. Everyone is always courteous and professional. I always receive fast service.
Disappointed in the poor job of detailing our new Murano, windows were streaked as if cleaned with a dirty rag. Unfortunately took delivery after dark so also missed the spots on the body. The actual purchase of the vehicle was pleasant and quick and overall a good experience.
Provided excellent service on my vehicle, as expected. Service was fast and completed correctly and efficiently.
Was on time for appointment, fast service, did good inspection, found nail in one tire
Ken Ganley gives excellent customer service and they treat you like family! I “WON’T” go to any other dealer , and that’s “REAL Talk “!!
They always give their best effort when their are challenges,which with the nature of the business is understandable.
Carl Sapolin was great to work with! He is quick to respond, knowledgeable, and reliable!! He communicated updates about the progress of finding me a car and explained how insurance works when my car was totaled out.
Everyone was very friendly and professional. Also Everyone I dealt with seemed very knowledgeable and were helpful.
The staff is always professional, attentive and efficient on my vehicle’s needs since I purchased it.
Hi Brent The service was real good even tho I waited for 4 hrs I will keep coming back
The sales and finance staff were knowledgeable and helpful during the auto sales process. Thank you
They did a great job prepping the vehicle and fixing the clunck. However, I'm still waiting for the key fob that was promised within 2 weeks of the purchase. Brian did not keep his promise.
Great experience! All these guys at this dealership are spectacular. They take their time to get to know each one of their customers
I had a good experience at this car dealership. The staff was friendly and knowledgeable, and they helped me find the perfect car within my budget.
The financing process was quick, the customer service was good, and the car was in perfect delivery condition!
I give them an A rating and their service department takes care of their customers and their autos
Excellent service was provided. Service was provided in a timely manner and Brent was exceptional with his customer service skills.
Great service, friendly staff, explaind bill, very quick and thorough. What all dealerships should aspire to be.
The service was quick and I really appreciated the guy sitting down with me to tell me about their comprehensive check and what I need to keep an eye on for my car.
I love galley everybody is there are so pleasant very helpful is a very clean environment. I would recommend for people to go to purchase a car. They really look out for you like family.
Really great experience. Everyone was very helpful. Matt Kane was very patient. Matt got me in and out of the dealership and didn’t take all day. I have bought many cars and dealt with many dealerships and salespersons. Matt is actually the best salesperson I have ever had.
I had an initial complaint with this dealership but upon speaking with them we were able to clear up the issues I had initially. I appreciate them reaching out and trying to rectify the issues that I had concerning my infinity qx30 it is great that a dealership cares about the opinions of their customers. I will utilize this dealership in the future for the servicing of my car.
Brent was awesome as usual. Great place to take your car. Make sure if you buy a car from them and any other place, for that matter, by the warranties…the tire replacement warranty, the extended warranties…my vehicle was out of the normal warranty when the AC motor and parts had to be replaced, and it wasn’t cheap. But I had the warranty, I just walked in to Mayfield Nissan, threw Brent the keys, and picked it up later with new AC. Easy peasy. I definitely recommend them!
Great dealership, service department Korey my service writer was excellent he understood my problem and went above and beyond to help me.
Always excellent customer service, very fast but still very friendly. Waiting room was clean and quiet with free coffee. Would recommend.
Felt my Salesperson Carl treated me with respect and was responsive to my questions and follow up after the sale. I bought a 2020 Nissan Rogue.
This dealership is very professional and courteous. The staff are very helpful and knowledgeable of what is going on with the vehicle that are being service.
My salesman Max is incredible. Did so much to get me to a comfy spot with financial aspect. Had car serviced and the guys were great.
Brent is always nice professional and cordial. I have always been treated with respect by everyone there. From the manager all the way down.
Jim Humphrey is the best man for the customer! We have dealt with him for many years!
I had a great experience here! Everyone is so friendly and helpful even after the sale
He was very Friendly and helpful. Explained everything and indicated what was most important to get done.
This dealership is very consistent with their professionalism and customer service. Brent always patiently explains services rendered and services needed. The staff is very pleasant, whether they’re working with you or not.
Everyone at this particular dealership is very nice friendly people. No pressure to buy anything.
They were polite, friendly and efficient. They did the oil change, rotated the tires, did a complimentary inspection and washed the car in a reasonable amount of time
Always there and ready to assist, and answer questions. Very friendly and easy to talk to.
Nice, clean and courteous!!! Very friendly, professional and big ups to Carl,who a great salesman!!!
I liked that they were on schedule, and finished promptly. I would recommend this dealer to everyone I know.
We had such a great experience at your dealership. We came in knowing what vehicle we wanted, and Brian stayed focused on that. When we came in to pick up the vehicle, we had our daughter with us, who is on the autism spectrum. Kids on the spectrum are very specific about what they like. The dealership didn’t have Sprite on the premises so Brian went to a nearby location to make sure she had a bottle of Sprite. Unbeknownst to Brian, we had been searching for our next vehicle since February and nowhere did we have an experience ...
Fantastic experience, was second guessing my decision and after dealing with Steven I was pleased that my payment with a full warranty added was a minimal increase in my payment from My previous car. A++++++
Very attentive to customers needs and requests. Corey explains issues very well and is patient when doing so. Will continue taking my Rogue for service after service contract expires.
Great experience my salesman was great. Worked it out. Got me in and out. Help me pick a nice car. I really like the car. Very very nice. Thank you so much.
Very professional. Korey hsf me out in leds than ten minutes than 10 minutes l
Everyone was so welcoming and courteous. Thanks for the courtesy wash, it was needed and unexpected!
I was extremely impressed with the follow up and customer service from Brandon Boro the General Manager & the Leasing Manager Carl Sapolin at Ken Ganley Nissan Mayfield. Customer Service is very important to me as a former employee of Nordstrom who is known for their Customer service attributes! The operator who answers the Dealership phones is wonderful & best of all does Not screen any calls no matter who you want to speak with. That tells me that Ken Ganley Nissan Mayfield considers that everyone calling the Dealership is important!! How wonderful is that!? Respectfully Submitted, Marcia Greene Leasing ...
Very good experience. He helped me negotiate my rate and get a better premium. Thanks!
The dealership have a very positive attitude and friendly people working to help the customer.
The dealership waiting room is clean, children friendly. Everyone behind the desk are helpful and very very nice.
Korey was very professional and nice. He explained everything that was completed. The repair took the amount of time that was estimated. The mechanics did a great job and very satisfied with the service, Thank you
They were very professional and made my car purchase experience AWESOME! Everyone was so nice to me and went out of their way to make everything work out the way I wanted. I would recommend Krystal and Everyone there to anyone wanting to buy a car! Kudos to All!
Great service and timely appointment. I was very happy with the customer service I received.
Best car buying experience I have ever had. Holly and the whole staff was amazinf
Excellent service outstanding customer relationships sales people do there best to get a great deal for you
Quick, efficient and professional. My car was in and out in less than 2 hours!
They said they washed my car as well, but actually did not wash my car
The dealership is always quick with their service and the employees typically go above and beyond.
The sales representative came out to see if we needed help or if we were looking for something special. I told him I wanted to see the Sentra’s and he told me about the ones he had on the lot.
This dealership is very easy to work with. We always appreciate the prompt helpful service
They believe in taking care of the customers. And I appreciate it. Awesome, thank you
I inquired about a future trade in and he ran several hard credit checks without my consent or knowledge AFTER I told him I was purchasing a house and as a result my credit score plummeted and now I can’t buy the house . I’ll never deal with him ever again
Good service on your cars and helps you find the right vehicles that matters to you.
Everyone was nice, informative Brent kept me informed everyone was courteous,pleasant and dealership clean
Had my vehicle in for servicing last week. Very quick, professional and timely. Will return for future service!
Very friendly very helpfull. Would do all the could to make experience a good one
Matt Kane was super easy to deal with. Very prompt when I had questions. Got me exactly what I wanted.
Very professional and I was very satisfied with their concern about my Vehicle Safety Thank You I appreciate all that Dealership did for me and Brent Johnson is a kind and trustworthy person Thank You
Always always a wonderful experience everyone is very friendly and go over and Beyond thank you
So far so good However, there were a few items that was left in my trade-in car, but Bryant was very nice and helping me out
I am a 30 customer of Ken Ganley Nissan Mayfield. The sales and service team members continue to meet or exceed all of my expectations. They are quick to listen and respond to all of my questions and concerns. I will continue to purchase and have all of my vehicles serviced at Ken Ganley Nissan Mayfield.
Fast, courteous and professional. Definitely return to Ganley. Nothing like shopping local. Have a great day.
The team took care of our needs and concerns!Very satisfied customer.Coming from a guy who pays attention to detail!Thanks
I thoroughly enjoyed my experience w the staff.. fr beginning to end... w minimal of time. Perfection!!
The service pro took the time to check for my problems and offer a solution.
It was amazing!! Stress free!! Matt was great!!
Staff is always professional and friendly. Service was done very quickly.