Customer Testimonials

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DealerRater Mar 28, 2023

The team that worked with me is awesome….from Bobby Bray to Holly to Frank !!! This team can’t be beat!

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DealerRater Mar 28, 2023

Mike Y in service not only pointed out several issues with my Altima that needed to be addressed during a routine oil change visit, but he also drew my attention to a suspension issue that not only did not cost me anything to fix. Mike got that additional work done quickly and even identified work I had done that Nissan would reimburse me for.

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DealerRater Mar 28, 2023

Great service. Kudos to Brent and the pro mechanic!! Did a great job with the transmission and vacuum issue.

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DealerRater Mar 26, 2023

My entire experience was excellent there. Kristal went above and beyond and I left with a 2023 Pathfinder that was a perfect fit for me and my family.

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DealerRater Mar 25, 2023

I am very difficult and Carl has so much patience with me. Holly was wonderful

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DealerRater Mar 25, 2023

Everyone was so helpful and made me extremely comfortable during the whole process! Thank you Frank and Brian appreciate your patience with me lol. Will be recommending to anyone I know that’s in the market.

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DealerRater Mar 25, 2023

Very nice experience, gentleman that took care of my rogue was really nice, waiting for the part now to come pin now !

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DealerRater Mar 25, 2023

Brent did an excellent job as a woman I have always been mistrustful of auto shops when my car required service, Brent sat down with me and explained everything to me, and we went over some options that fit my budget...thank you so much for hiring knowledgeable and kind employees and thank you so much, Brent, for helping me understand what was going on with my car and explaining the process on how to fix the malfunction. Lisa Latten .

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DealerRater Mar 24, 2023

First time taking my car for oil change and routine inspection. So far so good!

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DealerRater Mar 24, 2023

This service center always has prompt and very courteous service. I've dealt with Mike and Cory, both are excellent.

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DealerRater Mar 24, 2023

Polite staff, I was taken care of soon as came through the door. Notified me when car was ready also no long service wait

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DealerRater Mar 23, 2023

Very happy with our purchase here. Alicia, Max and Kamil were very informative and efficient.

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DealerRater Mar 23, 2023

Brandon and Carl were both amazing to work with. They helped me so much I will definitely be back! I didnt think anyone could help me in my situation and they actually made the process enjoyable.

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DealerRater Mar 23, 2023

Krystal was an absolute joy to work with. I went in for an oil change and was going home in a new car. She valued my time, my wishes and delivered with exactly what I was asking for. She followed up and truly cared that I was happy with my purchase. KRYSTAL YOU ARE AWESOME!

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DealerRater Mar 22, 2023

Working with Carl was a pleasure. The one thing I do not like when I shop for cars is high, pressured sales. Carl, not once made me feel like I was pressured. He answered all my questions, professionally. I hope in 18 months the Carl is still there cause I’m looking forward to purchasing my next vehicle with Carl. Thank you Carl for the outstanding job that you do and that you did for me. David Manfroni.

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DealerRater Mar 22, 2023

The full synthetic oil change and tire rotation at Ganley Nissan is very cost effective. Itis MUCH cheaper than ony of those in and out quick stop service places. I will continue to have my vehicle serviced at Ganley Nissan.

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DealerRater Mar 22, 2023

They assisted me with everything we needed for obtaining the lease for the new car

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DealerRater Mar 22, 2023

This was a Nissan recall, appointment was quick and efficient. Service department was very friendly and courteous.

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DealerRater Mar 21, 2023

I have been visiting the service center for the past year or so and have been pleased with the efforts put while servicing the vehicle! Keep up the good work..

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DealerRater Mar 21, 2023

Max was really helpful, efficient and nice to work with! Would definitely recommend coming to him!

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DealerRater Mar 21, 2023

Mike was great. Got the car in and out for the rear brakes quickly so we could get the car back home before the weather got bad.

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DealerRater Mar 21, 2023

Easy in, and easy out! Full disclosure of all work needed immediately and that which can wait.

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DealerRater Mar 21, 2023

Everyone at the dealership was very helpful and friendly and the process was smooth and efficient.

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DealerRater Mar 18, 2023

They towed my car in and fixed the control arm on my Altima in a timely manner.

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DealerRater Mar 18, 2023

Extremely friendly, excellent service,Great deals, leasing options excellent, excellent selection of vehicles and very courteous and caring staff.

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DealerRater Mar 17, 2023

This is my 4th car from them, they truly care about me as a person, get me the best deal possible, and make the car buying experience pleasurable.

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DealerRater Mar 17, 2023

They were all amazing and extremely helpful with my new lease. Will only be using them going forward.

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DealerRater Mar 17, 2023

Mike in service is amazing! Not only did he get me in for a quick oil change, but he let me know that work I had done on my 2015 Nissan could actually be reimbursed due to an extended suspension warranty. Since this was not a formal "recall" issue, I had no idea Nissan would cover it and paid a lot of money out of pocket. My wife and I are both teachers, so that money is always so needed! Everyone at Ganley is incredibly professional, friendly, and so easy to work with.

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DealerRater Mar 17, 2023

Very nice experience Very professional and happy with the service we received. Will come back

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DealerRater Mar 17, 2023

Great dealership to purchase vehicles from. The staff is very helpful and knowledgeable. They make the process very easy.

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DealerRater Mar 17, 2023

Great dealership. No hassle negotiating. Sales rep Bobby Bray knew exactly what we were looking for. Holly at signing was great as well.

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DealerRater Mar 15, 2023

The staff are always friendly and helpful. They are very knowledgeable and make me feel at ease every time I’m in the showroom. My salesperson Carl is amazing. So kind and friendly and treats me like family

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DealerRater Mar 15, 2023

Service agent was helpful and flexible and work was done quickly. I was happy w service

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DealerRater Mar 15, 2023

Brent Johnson was great and quit helpful. All was done in a timely manner as usual.

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DealerRater Mar 15, 2023

We had a big problem with the battery that has now been replaced three times. This is not a dealership issue, but a manufacturer issue. The dealership went out of their way to accommodate me with another car while they were trying to figure out the problem.

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DealerRater Mar 15, 2023

Everyone is professional the room you sit in is very clean and comfortable. Thank you

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DealerRater Mar 14, 2023

Nice job and very helpful in the process of up dating our cars. We are thankful for the help.

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DealerRater Mar 12, 2023

I couldn’t be happier with this dealership, friendly employees & excellent service! I am going to recommend Ken Ganley Nissan to everyone.

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DealerRater Mar 11, 2023

Very convenient! Exceedingly competent! Extremely courteous! Most thorough! Pleasant experience! Earned my loyalty and business!

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DealerRater Mar 11, 2023

Did not get car initially agreed upon. Wanted red or smoke, but ended up with gun metal grey. My salesman Max was off when I came to secure deal. Another salesman who was there, showed me a car on lot that would be the color (red) of car I would get. I was told a guy was returning from New York with the car. The next day I came to secure the deal and to my dismay, the car was grey instead of red. After discussing what happened with Max… was told other salesman was misinformed. I agreed to accept ...

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DealerRater Mar 10, 2023

Krystal was a very nice person to work with on buying a new SUV Murano 2023. I explained what I wanted and she showed me the SUV I was looking for.

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DealerRater Mar 10, 2023

I have had 4 cars serviced here and bought 3 of them here. Best service department anywhere.

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DealerRater Mar 10, 2023

Carl was wonderful. He put me together nicely, and it didn't even take all day.

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DealerRater Mar 10, 2023

I like it here. It is good. I will be back because I like it and it is good.

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DealerRater Mar 10, 2023

Best in the game!! I highly recommend them to anyone in the need of a car, service, etc.

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DealerRater Mar 10, 2023

Brandon Boro and his team are incredible! They go out of their way to make your experience as easy and painless as possible.

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DealerRater Mar 10, 2023

They took great care of me when I brought my car in for service. Got me in and out quickly while treating me with great respect!

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DealerRater Mar 10, 2023

Holly, Carl, and Brandon are the Dream Team! They always make the car buying process a breeze. No run around, no trashy sales pitch, just a simple and honest transaction. They truly make you feel like family!

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DealerRater Mar 10, 2023

Amazing, no pressure, best staff ever. Loved my vehicle. Excellent selection. Best experience of my year. I named Holly, Frank and Steve. HFS. Hassle Free Sales team

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DealerRater Mar 9, 2023

Great service. Contact with Bobby Bray working with our needs and putting it all together was great.

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DealerRater Mar 8, 2023

This dealership has polite workers and allow easy access to their vehicles. I’m glad it’s close.

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DealerRater Mar 8, 2023

My experience was good, I just miss getting the paper with point inspection on it explaining all that was done.

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DealerRater Mar 8, 2023

Work was done quickly. Just wish they offered snacks in the service department and didn’t wash cars if they won’t be dried.

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DealerRater Mar 8, 2023

Amazing customer support. Not Pushy. Really nice to work with. Will be back. Thanks again

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Cars Mar 8, 2023

I highly recommend Krystal Hollis! She’s wonderful, professional, knowledgeable, and very easy to work with. If you are interested in looking for a car she’s the person to help you! 🙂

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DealerRater Mar 7, 2023

Holly and team made me feel very comfortable throughout the buying process. They took the time to understand my needs, walk me through all of my questions, and make sure I got exactly the vehicle I wanted. I couldn't be happier.

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DealerRater Mar 6, 2023

Their staff from the sales and finance to the service dept all truly try to make your experience the best every time! They go over and beyond with everything!

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DealerRater Mar 5, 2023

Just an overall 100 percent top to bottom perfect deal. I can’t say enough good words to describe the salesman Steven. No hassle perfect just perfect it’s the only word I can think of when it comes to describing our experience here. Thank you to all the staff for making this as stress free as possible.

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DealerRater Mar 5, 2023

The staff at Nissan are phenomenal, you are greeted as soon as you step foot in the door. They treat you with respect and kindness, your made welcome like your part of the family. HOLLY VANSIL ( business mgr), is very knowledgeable and has a great personality, making you feel at ease. Very thorough. Steven HOHS ( sales professional) very out going personality, very courteous and treats you like family as well, looks out for your best interest, no pressure involved. FRANK SUMPTER IV (General Manager) very friendly and has valid input. I was just curious about a vehicle saw the reviews ...

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DealerRater Mar 5, 2023

Outstanding sales, service and professionalism. Customer service representative are knowledgeable and concerned about their customers.

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DealerRater Mar 4, 2023

Great job getting us in our new cars. We appreciate the great service and taking care of us with answering our questions.

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DealerRater Mar 4, 2023

Excellent service. Explained in detail what was needed for my car. The people who work at Ganley are very professional. The waiting area is very nice as well. I would highly recommend Ganley to others.

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Cars Mar 4, 2023

Holly and team made me feel very comfortable throughout the buying process. They took the time to understand my needs, walk me through all of my questions, and make sure I got exactly the vehicle I wanted. I couldn't be happier.

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DealerRater Mar 4, 2023

Three dealer personnel we dealt with were very good with are purchasing our car. we would recommend this dealership to a family members and friends

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DealerRater Mar 3, 2023

Adam & team were very accommodating & made sure my transportation needs were met & vehicle was repaired

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DealerRater Mar 3, 2023

Quick and speedy service. Service Agent was nice and pleasant and helpful too. Great service

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DealerRater Mar 3, 2023

I never met Brandon Boro, but my sales person, Bobby Bray, was WONDERFUL and a great asset to your company!!!!

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DealerRater Mar 3, 2023

Courteous and professional quick and reliable service. Would recommend this Nissan Dealership to others as well.

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DealerRater Mar 3, 2023

Fast and easy! I was in and out in about 30 mins. Appreciate the quality service without a wait.

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DealerRater Mar 3, 2023

Very quick to respond and extremely helpful. She was able to start my Nissan experience off great!

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DealerRater Mar 3, 2023

Steven was helpful and explained steps throughout the process. Frank also discussed prices with my father and I until we settled on something reasonable.

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DealerRater Mar 2, 2023

Very friendly, helpful and accommodating in scheduling and day of to complete repairs and explain all options.

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DealerRater Mar 2, 2023

Great experience very professional and helpful. I will definitely come back and higlyrecommend others to come

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DealerRater Mar 2, 2023

Made an appointment for my Rogue that had a recall, all was taken care of and a complimentary oil and filter change. Air filter was addressed and changed as well. Would have appreciated a complimentary car wash when vehicle was returned.

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DealerRater Mar 1, 2023

Speedy service and very professional staff. I was in and out and the first slot of the day

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DealerRater Mar 1, 2023

Excellent service from start to finish. Appreciate the team and helping me get the right deal.

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DealerRater Mar 1, 2023

Thanks for the wonderful experience! Everyone was so helpful and nice. I feel like one of the family. Great teams!

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DealerRater Mar 1, 2023

Excellent Dealership. Brian and Brandon were terrific and treated me with respect at all times.They explained my options and helped me through a difficult time since my husband had just passed away.

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DealerRater Mar 1, 2023

AWESOME The whole dealership employess made me feel like FAMILY, and I definitely will refer family and friends! I LOVE MY CAR!! I never had a better experience!

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DealerRater Mar 1, 2023

Family friendly, great customer service, goes above and beyond to make you feel welcome. This was a great experience!

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DealerRater Mar 1, 2023

Very reliable, the entire staff was very kind and helpful;l to me, I am very satisfiedwith the work/repair, etc

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DealerRater Feb 28, 2023

My car was serviced for an oil change and recall in 1 hour that was quicker than I expected.

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DealerRater Feb 28, 2023

Quick service. They get you in and out in a timely manner. I will get all my service here

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DealerRater Feb 28, 2023

Working with Brian was very comfortable and easy. He did a great job explaining our options and getting us into a new vehicle. He does a great job of relating to his customers

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DealerRater Feb 28, 2023

Excellent service. Thank you! Work was completed in a very timely fashion! Scheduling was easy.

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DealerRater Feb 26, 2023

Brian and holly were so helpful and knowledgeable in getting myself a new vehicle. The process with them was seamless.

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DealerRater Feb 26, 2023

We worked Steve Hohs. He was awesome! He made the sale a fun and enjoyable experience. He made us feel more like family. Explain everything and the process was so simple, love that!! Johnny Sestan (pre-owned sales manager) join in on the fun and welcome us back . And Holly Vansil (finance manager) was awesome and made the loan process quick and painless. This team ROCKS!!! would love to give them 10 stars. Looking to buy a can ask for Steve you won't be sorry!

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DealerRater Feb 26, 2023

Good service not too long. Only one thing my car mat on the driver side wash real dirty with oil dirt not sure was cleaned up.

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DealerRater Feb 25, 2023

My daughter needed a new car and a friend of hers recommended Steve, and Ken Ganley Nissan. We had our odds stacked up against us, to my surprise Steve, Holly, and Johnny got everything to work out. They were able to get my daughter out of her old car and into a newer and more reliable vehicle. Holly was able to get my daughter financed (with my help) and beginning to start establishing credit for herself. Thank you for all your help!!!

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DealerRater Feb 24, 2023

Great to work with, responsive and helpful. Was great to be able to text with them to quickly set up appointments.

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DealerRater Feb 24, 2023

Steve Hohs is the guy that will make your experience worth it. I appreciate you. Left with a car and a huge smile

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DealerRater Feb 24, 2023

Nice nice good job on time took me right away did a good job thanks

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DealerRater Feb 24, 2023

Best and fastest car buying experience EVER! I appreciate the KG Team, Thank you so much

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DealerRater Feb 23, 2023

Mike is always courteous and great to work with. Very accommodating to work me into the service schedule, if something comes up unexpectedly. Goes the extra mile to research issues, as well.

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DealerRater Feb 23, 2023

amazing experience with the people here! everyone is so sweet and steve was the best! definitely suggest buying a car from Ken Ganley Nissan in Mayfield!!

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DealerRater Feb 22, 2023

OUR EXPERIENCE WAS GREAT.I REALLY LIKED THE CUSTOMER SERVICE, THE COURTESY OF ALL EMPLOYEES I WORKED WITH, AND HOW UNDERSTANDABLE THEY WERE WITH MY LIMITED TIME.

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DealerRater Feb 22, 2023

Car was finished with the service ahead of schedule and was performed with high quality.

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DealerRater Feb 22, 2023

We have gotten our past 3 cars here. I wouldn’t go anywhere else! The customer service is the best! I love my new car!

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DealerRater Feb 22, 2023

Very impressed with the level of customer service at this place!! We definitely be back for all of my future vehicle needs! Thank you!

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DealerRater Feb 21, 2023

Service was quick and efficient. Everyone is so friendly. Service guys do a great job.

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