Customer Testimonials
It was a fast and good experience, didnt wait long at all.Everything was ok.
Super friendly and efficient staff! They’re always able to help with any questions or Problems my car might have.
The work was explained in a clear manner, detailing what was going to happen. The work was done quickly and the service department people were pleasant.
Very accommodating to your need
I was able to make my appointment easy and when I got there they took me right in and was quick
The friendliness and the atmosphere was definitely the best part. They answered all my questions, and I left happy
All things are subject to interpretation whichever interpretation prevails at a given time is a function of power and not truth! Let's hope Ganley Nissan stick to the TRUTH, when it comes to my car maintenance! ...Gratitude.
Excellent. Mr. Humphrey had everything in place when I purchased my leased vehicle. He explained the process and it was seamless.
My 2011 Juke needed routine maintenance. However, Mike came out to find me and show me some exhaust issues under the car. After discussion, he helped me prioritize what needs to happen. The communication is always good there.
ALL GOOD! Thought they was decently honest when it came to car maintenance/repairs! ...Gratitude.👌
Had an appointment, was taken in right on time. They suggested I would need new tires before winter, not an immediate issue. Said I needed back brakes and they installed them immediately. Still was able to get service completed in 2 hours.
Quick inspection and quick repair. Would be much better if they told me approximate time for repair.
pretty good. Had a good time and got the chance to look at new and used cars which I like.
It was a pleasure interacting with Korey when I brought my 2020 Nissan Rogue in for service. He offered excellent customer service and communicated all information regarding the work that was done on my car. Patti made sure everyone in the waiting room knew about the amenities available in the Nissan Waiting Room. The whole staff was great!
Korey was extremely helpful, efficient and knowledgeable. He was very customer service oriented and made sure everything was explained clearly regarding the work that was done to my vehicle. It was a pleasure doing business with this dealership.
Came in thinking there was no way I could get out of my Sentra lease early, Bobby helped me get into a new Altima! The whole staff was great and I would recommend this dealership to anyone!
This was a pretty simple checkup, oil change and recall. Nevertheless, it went smoothly and quickly. Absolutely pleased.
I brought my car in for service and it was serviced quickly, which was great. Mike was friendly and had excellent customer service. Thanks!
Excellent customer service- my repair was done quickly and they were more than fair. I will always go to this service department
As always excellent service. I have been dealing with you business for years thank you
Very professional, patient, but most importantly they care! The communication was constant. Never had to call them. They always called me to keep me updated on matters.
My experience was very good. Was my first time at Ganley, They were very helpful and knowledgeable
Awesome service always! Efficient and very friendly service. Ganley is super flexible and makes every appointment convenient and comfortable. Great staff and service!
Best dealership you will ever go to, period. The staff here is the best on Earth, and will do everything they possibly can to make your experience top notch. Make this your first and last stop!
Efficient and reasonable service and price. Tech was friendly and knowledgeable. They didn’t charge me for things I didn’t need.
they went far beyond my expectations. very professional and friendly.
Steven was great to work with and a class act. Everything was straight forward and transparent. Thank you for working with us to purchase a new sentra. We will be back!
This is my 5th lease from Ganley which I have always been very pleased with. The salesman on this last lease, Steve Hohs was very professional and great to work with. He is a keeper.
Bought a new car, excellent customer service.
Maranda was awesome! Thank you! Fast & efficient 👍
Great service, friendly atmosphere. Everyone was very helpful and took care of me well. Great experience overall.
Awesome service. Very friendly and communicative. They did an excellent job on my car and I would go back for anything else
I had the best experience with Carl and Brandon! It was my first time ever buying a car, let alone a new one, and I cannot recommend them enough! They guided me in every step of the way, thoroughly explaining my options, what will be needed of me, etc. They taught me so much on how to buy a car that I was never really taught on how to do. I felt comfortable, because they had my best interests. I'm so thankful for these guys and you won't regret coming here!
Maranda and Frank made my car buying experience easy and seamless....Thanks so much!
Great showroom, clean and neat. Everyone from the service department to sales was wonderful. Great deal on a new lease!
Knowledge of subject is very good. Left car overnight - no problem.. Good, polite, experienced technicians.
Easy to work with, careful to respond to customer needs, goes the extra mile when getting your car ready to drive
Good quick service & very helpful
Got my car in and done in a timely manner did the oil change and tires rotated with no problem everyone was very professional.
Had a lot of work done on my car, brakes, hood latch, oil change, tires rotated etc. and it was all completed in a very timely manner and I was updated about all of it. Very highly recommended
Beautiful dealership nice and clean the employees are very knowledgeable the vehicles that they have on their lot. I would receive this location every time.
Great customer service
Experience with the dealership was good. As of today I have had no additional problems.
Nice seller, friendly service. Few cars for sale, little free parking. In general, sellers are professionals in their Field Automotive maintenance department needs serious training and workshop expansion.
Phenomenal service great staff and very helpful. Fast reliable and easy to get in and out
I couldn't be happier with choosing Ganley as my dealership. From the moment I came here I instantly felt like family. They are all so kind here and everyone is always trying to help. I don't get that old sleezy car dealership vibe from this place!
Mario was very friendly and made the experience of buying a car fun. Thanks Mario!
recall issue was addressed and car was washed! also one of the best coffee machines around.
Great service and advisory services. Mike is the best.
Excellent prompt service.
Honest dealership, thoughtful customer service reps( (Alicia🌹,)She called to inform me they had the car I was looking for .I paid advertise price no trickery appreciate the honesty.If you looking for a vehicle check them out .Thank you Ganely I'm back on the road with a reasonable payments.
Steven was excellent in start to finish in helping me lease a new car. He was honest, friendly and extremely helpful in helping me get squared away with a new vehicle. I couldn't have asked for a better experience, you can tell he really cares about what hes doing. That's a rare find nowadays, could not be more happy about it all.
Laid back, low pressure agency. Mario is the best!
they do good work and you are in and out
Great customer-centered dealer. Holly in finance and Mike in service rock it. Highly recommend.
Quick, efficient and friendly service. My car was ready before I needed it
They did a nice job - got me in quickly & finished the work on my car on time and on estimate.
Nice, laid back, low pressure agency. Ask for Mario....he's the best!!
Bobby was AWESOMEthis is the second vehicle he has sold me. He’s very professional and knowledgeable about the cars. You have a true gem with him.
Korey is the best! Professional with a personality. It's always easy to get an appointment and they go above and beyond to help schedule around my hectic life. Will always recommend Nissan of Mayfield
Wonderful experience went in for maintenance ended up trading in and was a breeze. Very friendly explained everything helped the transaction not feel so much like a transaction but a interaction.
This place is wonderful. Their service department is great with great staff. Highly recommended
My whole experience was fantastic. From the time I walked in the door till the time I left. Happy to finish knowing even my plate and registration from my trade transferred
I am so happy especially with the help of Steven Hohs.; He was Very professional. He attended to my every need and he picked out the exact car I wanted. I got just what I wanted within a day. I will recommend and I promise you I will put in a good word and not only that will bring you all more customers. I was very happy.
I went for oil change, tire rotation and engine light on. It took three trips to have all the issues addressed. The first time, they couldn't find the reason for the engine light. The second time, they found the reason but had to order a part. The third time the problem was finally fixed.
Great service and the new Kicks is cool. Thanks Brandon and Maranda.
This location has absolutely wonderful staff. Customer service is outstanding none of them made me feel pressured into buying my vehicle. This is now our 4th purchase from here. I definitely recommend this place it?s clean and friendly and personally recommend Bobby as the car salesman
Great staff very professional waited on me hand and foot and got me into a great vehicle
My experience at Ganley Nissan on Mayfield was exceptional! The customer service was the best I’ve ever had thanks to Brent and Bobby. They went over and beyond to help me while my car was being Maintence. I would recommend anyone to request them either it’s looking to buy a new car or get your car worked on. They are amazing!
I enjoyed working with Jim! He helped me find a car I wanted that remained within my budget!
Steve was an excellent and knowledgeable salesmen. He was able to answer any questions thrown at him and genuinely seemed interested in teaching me about the vehicle. Highly recommend him to anyone looking at new cars!
I brought my car in for a one-year oil change and tire rotation. (I lease a Nissan Kicks.) Brent was my contact person and he got my car in and finished in no time. Plus, he helped with other questions I had about my blue tooth, radio, etc. He's really personable
Ganley Nissan's Service Staff is very professional and efficient in getting my vehicle in, serviced, and out within the time they allotted. The waiting area was clean and comfortable.
Ganley Mayfield Nissian’s staff is professional and extremely knowledgeable. We would like to thank Holly and Miranda for helping us find the best option for our son’s first car!
The staff is always so nice when I visit. I also trust their work and recommendations--I never feel like I'm being upsold something I don't need. I really enjoy their work on my vehicle.
Mayfield Ganley Service center is great. They are timely and show their customers great customer service
Everyone there was extremely helpful, polite & professional. The waiting area was crowded but comfortable. The only complaint I have is that I had a 10:30 appointment & because so many other people had appointments at the same time, I was waiting from 10:30am to 12:45pm for a simple oil change & tire rotation 2 1/4 hrs is way too long to have to wait.
Maranda applied no pressure, was very knowledgeable and if she did not know the answer to a question she asked someone who did.
The service provided and professionalism were above and beyond my expectations. Very thankful for the accommodation!
Took vehicle in for a sound it was making. Always ask for Korey Kainec since being referred by my dad. He does a great job and has a nice, caring personality. Explains what needs to be done and does a great job.
Went into Ganley East with a problem regarding my Nissan Rogue earlier today and left with all systems go thanks to service manager Adam Legg and his crew. Thanks guys. Much appreciated.
Always have a great experience at Ganley Nissan!! Thanks to Steve for all of his hard work!
Was great experience getting into my new car and Miranda was great also would recommend her to anyone
I recommend that they continue the quality and efficient service that they provide from the cashier's all the way to the auto service department .
Efficient service and good customer service. Service performed in a timely period
Great friendly atmosphere. Had all papers ready and made for quick and easy purchase. Salesman thoroughly explained and showed all features on vehicle. Very fair and competitive pricing ended up leasing two new Nissans.
Best dealership in Northeast Ohio! The staff is phenomenal and treats everyone like family here. Make this your first and last stop for car shopping!
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